Walter E. Oliu served as chief of the Publishing Services Branch at the U.S. Nuclear Regulatory Commission, where he managed the agency’s printing, graphics, editing, and publishing programs. He also developed the public-access standards for and managed daily operations of the agency’s public Web site.  He has taught at Miami University of Ohio, Slippery Rock State University, and as an adjunct faculty member at Montgomery College and George Mason University.  His books include Writing That Works,  Tenth Edition  (reprinted chapters appear in Kevin J. Harty’s Strategies for Business and Technical Writing, Fifth Edition, , and Brenda D. Smith and Laura C. Headley’s The Lifelong Reader, Second Edition); The Handbook of Technical Writing, Ninth Edition; The Business Writer’s Handbook, Ninth eEdition (Fortune and Book-of-the-Month Club selections); The Business Writer’s Companion, Sixth Edition; The Technical Writer’s Companion, Third Edition; Writing from A-Z, Fifth Edition; and The Professional Writer.