Acknowledgments |
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viii | |
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Introduction and Overview |
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1 | (15) |
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A Brief History of Account Planning |
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2 | (2) |
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4 | (1) |
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The Role of Research in the Day-to-Day Activities of Account Planners |
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5 | (2) |
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Stages of Account Planning |
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7 | (2) |
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9 | (2) |
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Account Planning as Part of the Overall Marketing Effort |
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11 | (1) |
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Organization of This Book |
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12 | (4) |
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A Qualitative View of the World: Theory and Data Analysis |
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16 | (13) |
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Inside the Qualitative World |
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17 | (1) |
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17 | (3) |
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20 | (1) |
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20 | (1) |
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21 | (1) |
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22 | (1) |
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Analysis of Qualitative Data |
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22 | (5) |
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27 | (1) |
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27 | (1) |
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28 | (1) |
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28 | (1) |
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Ethnographic Methods for Advertising Research |
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29 | (16) |
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29 | (1) |
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30 | (2) |
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General Issues With Participant Observation Studies |
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32 | (5) |
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37 | (3) |
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General Issues With Panel Studies |
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40 | (1) |
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41 | (1) |
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42 | (1) |
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42 | (1) |
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43 | (1) |
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44 | (1) |
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Listening to Consumers: The Qualitative Interview |
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45 | (17) |
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Characteristics of Qualitative Interviewing |
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46 | (2) |
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Getting Ready to Interview |
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48 | (2) |
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50 | (2) |
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52 | (1) |
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53 | (1) |
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Analyzing the Transcripts |
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53 | (4) |
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57 | (2) |
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When You Can't Gain Access to the Natural Setting |
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59 | (1) |
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60 | (1) |
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60 | (1) |
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61 | (1) |
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61 | (1) |
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62 | (18) |
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History of Projective Techniques |
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64 | (2) |
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Types of Projective Techniques |
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66 | (7) |
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Advantages and Disadvantages of Projective Techniques |
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73 | (2) |
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75 | (3) |
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78 | (1) |
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78 | (1) |
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79 | (1) |
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79 | (1) |
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Qualitative Research Online: Focus Groups and Interviews |
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80 | (24) |
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82 | (4) |
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Implementing Online Focus Groups |
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86 | (11) |
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97 | (4) |
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101 | (1) |
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101 | (1) |
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102 | (1) |
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102 | (1) |
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103 | (1) |
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Briefing the Team: Writing and Presenting the Creative Brief |
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104 | (13) |
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Account Planners and the Creative Team |
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105 | (1) |
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What Is the Role of the Creative Brief? |
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106 | (1) |
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The Account Planner and the Creative Brief |
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107 | (2) |
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The Basics of the Creative Brief |
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109 | (2) |
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Enhancing the Creative Brief |
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111 | (1) |
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The Language of the Creative Brief |
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112 | (2) |
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Assessing the Creative Brief |
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114 | (1) |
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115 | (1) |
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116 | (1) |
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116 | (1) |
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116 | (1) |
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Balancing Ideals and Real-World Constraints |
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117 | (11) |
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117 | (1) |
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Redundancy and Budget Constraints |
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118 | (1) |
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119 | (1) |
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Cost-Effective Research Based on Client Rosters |
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120 | (1) |
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120 | (1) |
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Using Multiple Researchers to Save Time |
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121 | (1) |
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Getting Permission to Ask the Questions You Need and Avoiding Questions You Don't |
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122 | (3) |
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125 | (1) |
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126 | (1) |
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126 | (1) |
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127 | (1) |
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128 | (4) |
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129 | (1) |
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129 | (1) |
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Thoughts on Building Your Toolbox |
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130 | (1) |
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Looking Beyond Advertising Strategy |
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130 | (2) |
References |
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132 | (3) |
Index |
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135 | (4) |
About the Authors |
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139 | |