Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact of the crisis at hand, while critics and bureaucratic competitors try to seize the moment to blame incumbent rulers and their policies. In this extreme environment, policy makers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In this uniquely comprehensive analysis, the authors examine how leaders deal with the strategic challenges they face, the political risks and opportunities they encounter, the errors they make, the pitfalls they need to avoid, and the paths away from crisis they may pursue. This book is grounded in over a decade of collaborative, cross-national case study research, and offers an invaluable multidisciplinary perspective. This is an original and important contribution from experts in public policy and international security.

Dr. Arjen Boin is an Assistant Professor at Leiden University, Department of Public Administration Professor Paul't Hart is Professor of Public Administration at the Utrecht School of Governance, Utrecht University Dr Eric Stern is Director of Crismart, and Associate Professor of Government at Uppsala University Professor Bengt Sundelius is the Founding Director of Crismart and Professor of Government at Uppsala University