Marketing Ethics

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Edition: 1st
Format: Paperback
Pub. Date: 2008-03-03
Publisher(s): Wiley-Blackwell
List Price: $49.01

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Summary

Marketing is a moral activity embodying central ethical values and principles.With that as its foundation, Marketing Ethics addresses in a clear and pragmatic manner the ethical questions, misunderstandings, and challenges that marketing raises. It confronts standard marketing views and offers in their place an integrated marketing concept that provides a basis for viewing the moral dimensions of marketing activities.What ethical complexities do marketers encounter in developing products, segmenting markets, advertising, and retailing? How can they translate practical and moral reflection in marketing into moral action? What must marketers do when they seek to act morally in a global market place? And since marketing involves a relationship with customers, what are the moral responsibilities of customers in their transactions with marketers?The book investigates the basic ethical values and principles central to marketing -- freedom, integrity, justice, privacy, and welfare -- while examining their background assumptions and broader implications for marketing. Typically overlooked in other literature on the topic these basic norms are essential to marketing. Punctuated with several in-depth discussions of specific ethical issues marketers face, the book introduces essential concepts, principles, and theories to promote a greater overall understanding of the fundamental ways in which marketing and morality are intertwined.

Author Biography

George G. Brenkert is Professor of Business Ethics at the McDonough School of Business, Georgetown University. Former Editor-in-Chief of Business Ethics Quarterly, he has published numerous articles on ethics, business ethics, and social and political philosophy. Among the books he has published are Political Freedom (1991) and Corporate Integrity and Accountability (2004).

Table of Contents

Prefacep. vii
Marketing, Ethics, and Moralityp. 1
The Ethical Challenges Marketing Facesp. 1
Thinking about Ethics and Moralityp. 5
Defining Marketingp. 9
Marketing as a Practical Activityp. 13
Towards a Marketing Ethics Frameworkp. 27
Conclusionp. 39
Marketers and their Marketsp. 43
Introductionp. 43
Marketing and the Marketing Conceptp. 45
Marketing Researchp. 60
Competitive Intelligencep. 73
Segmentation and Target Marketingp. 81
Conclusionp. 87
From Product Development to Distributionp. 90
Introductionp. 90
Product Developmentp. 91
Packaging and Labelingp. 101
Pricingp. 111
Distributionp. 122
Conclusionp. 135
Promotion: Advertising, Retailing, and Customersp. 137
Introductionp. 137
Advertisingp. 139
Retailingp. 160
Customer Responsibilitiesp. 175
Conclusionp. 182
Marketing in a Global Societyp. 184
Introductionp. 184
Marketing and Other Societiesp. 185
The Expansion of Marketing within Society: Social and Political Marketingp. 210
Fostering Ethical Marketingp. 220
Conclusionp. 229
Appendicesp. 233
AMA Statement of Ethics (adopted in 2004)p. 233
The Hunt-Vitell General Theory of Marketing Ethicsp. 237
SCIP Code of Ethics for Competitive Intelligence Professionalsp. 240
Bibliographyp. 241
Indexp. 250
Table of Contents provided by Ingram. All Rights Reserved.

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