Preface |
|
xi | |
Introduction |
|
xix | |
|
UNIT 1 Foundations of Ethics: Virtue and Values |
|
|
1 | (36) |
|
Section A: Defining Ethics |
|
|
2 | (15) |
|
|
2 | (7) |
|
The Types of Ethical Dilemmas |
|
|
9 | (4) |
|
How We Avoid Ethical Dilemmas |
|
|
13 | (4) |
|
Section B: Resolving Ethical Dilemmas |
|
|
17 | (20) |
|
Some Simple Tests for Resolving Ethical Dilemmas |
|
|
17 | (5) |
|
Pressure and Temptation: The Parable of the Sadhu |
|
|
22 | (7) |
|
Trying Out Your Ethics Skills |
|
|
29 | (1) |
|
|
30 | (1) |
|
The All-You-Can-Eat Buffet |
|
|
30 | (1) |
|
|
31 | (2) |
|
|
33 | (1) |
|
The Ethics of Looking Busy |
|
|
34 | (1) |
|
|
34 | (1) |
|
Travel Expenses: A Chance for Extra Income |
|
|
35 | (1) |
|
|
36 | (1) |
|
UNIT 2 Foundations of Business Ethics: Virtue, Values, and Business |
|
|
37 | (24) |
|
Section A: Defining Business Ethics |
|
|
38 | (17) |
|
|
38 | (1) |
|
The Areas of Ethical Challenges |
|
|
39 | (2) |
|
Business Ethics and the Role of the Corporation |
|
|
41 | (2) |
|
The Ethics of Responsibility |
|
|
43 | (1) |
|
Is Business Bluffing Ethical? |
|
|
44 | (11) |
|
Section B: Resolution of Business Ethics Dilemmas |
|
|
55 | (6) |
|
Trying Out the Models and a Resolution Approach |
|
|
55 | (1) |
|
Boeing and the Recruiting of the Government Purchasing Agent |
|
|
56 | (2) |
|
|
58 | (1) |
|
The Loan Officer and the Debtor |
|
|
59 | (2) |
|
UNIT 3 Foundations of Business Ethics: What Is the Role of Business in Society? Shareholders vs. Stakeholders |
|
|
61 | (60) |
|
Section A: The Role of Business in Society |
|
|
62 | (20) |
|
The Social Responsibility of Business Is to Increase Its Profits |
|
|
63 | (6) |
|
A Stakeholder Theory of the Modern Corporation |
|
|
69 | (6) |
|
Appeasing Stakeholders with Public Relations |
|
|
75 | (1) |
|
A Combination of Ethics, Law, Capitalism, and Economics: The Coase Theorem |
|
|
76 | (4) |
|
Principles of Social Responsibility in Business |
|
|
80 | (2) |
|
Section B: Applying Social Responsibility and Stakeholder Theory |
|
|
82 | (39) |
|
Schools of Thought on Social Responsibility |
|
|
82 | (2) |
|
SUVs, the Environment, Safety, and Stakeholders |
|
|
84 | (9) |
|
Ice-T, the Body Count Album, and Shareholder Uprisings |
|
|
93 | (6) |
|
Guns 'n Social Responsibility |
|
|
99 | (11) |
|
|
110 | (2) |
|
Dayton-Hudson and Its Contributions to Planned Parenthood |
|
|
112 | (1) |
|
Bayer, Anthrax, Cipro Patents, and Half-Price |
|
|
113 | (5) |
|
The Chicago Inner-City School Experiment |
|
|
118 | (3) |
|
UNIT 4 Individuals, Individual Values, and the Business Organization |
|
|
121 | (32) |
|
Section A: Trust and Employment |
|
|
123 | (19) |
|
|
123 | (1) |
|
General Motors, Volkswagen, and the Traveling Executive |
|
|
124 | (2) |
|
Boeing and the Employees Who Brought the Documents with Them |
|
|
126 | (4) |
|
The Sale of Sand to the Saudis |
|
|
130 | (1) |
|
The Compliance Officer Who Strayed |
|
|
131 | (2) |
|
Espionage and Job-Hopping |
|
|
133 | (1) |
|
The Glowing Recommendation |
|
|
134 | (1) |
|
The Ethics of Confrontation |
|
|
135 | (7) |
|
Section B: Taking Advantage |
|
|
142 | (11) |
|
Napster: The Ethics of Peer-to-Peer File Sharing |
|
|
142 | (5) |
|
|
147 | (6) |
|
UNIT 5 Individual Rights and the Business Organization |
|
|
153 | (104) |
|
Section A: Corporate Due Process |
|
|
154 | (5) |
|
Ann Hopkins, Price Waterhouse, and the Partnership |
|
|
154 | (5) |
|
Section B: Employee Screening |
|
|
159 | (2) |
|
Post-9/11 Security Screening |
|
|
159 | (2) |
|
Section C: Employee Privacy |
|
|
161 | (13) |
|
Employee and Technology Privacy: Is the Boss Spying? |
|
|
161 | (8) |
|
|
169 | (1) |
|
Private Parts and Public Life: Screening Out Employees Who Misbehave: Janet Jackson and CBS |
|
|
170 | (2) |
|
Drug Testing of Employees |
|
|
172 | (2) |
|
Section D: Sexual Harassment |
|
|
174 | (7) |
|
Seinfeld in the Workplace |
|
|
174 | (2) |
|
Hooters: More Than a Waitress? |
|
|
176 | (1) |
|
Navy Top Guns and Sexual Harassment |
|
|
177 | (4) |
|
Section E: Diversity, Equal Employment, and Affirmative Action |
|
|
181 | (23) |
|
The Benefits of Diversity: Doug Daft, CEO of Coca-Cola, Inc |
|
|
181 | (5) |
|
On-the-Job Fetal Injuries |
|
|
186 | (2) |
|
Denny's: Discriminatory Service with a Smile |
|
|
188 | (3) |
|
Texaco: The Jelly Bean Diversity Fiasco |
|
|
191 | (11) |
|
Hunter Tylo: Pregnancy Is Not a BFOQ |
|
|
202 | (2) |
|
Section F: Whistle-Blowing |
|
|
204 | (32) |
|
The Options for Whistle-Blowers |
|
|
204 | (1) |
|
Beech-Nut and the No-Apple-Juice Apple Juice |
|
|
204 | (7) |
|
NASA and the Space Shuttle Booster Rockets |
|
|
211 | (4) |
|
Dow Corning and the Silicone Implants: Questions of Safety and Disclosure |
|
|
215 | (11) |
|
The Teacher with Tough Standards: Honesty |
|
|
226 | (3) |
|
|
229 | (2) |
|
|
231 | (1) |
|
Harvard Business Review and the Welch Interview |
|
|
232 | (4) |
|
Section G: Employee Rights |
|
|
236 | (21) |
|
Cheap Labor: Children, Sweatshops, Human Rights, and the Fifty-Hour Work Week |
|
|
236 | (7) |
|
Human Rights Declarations and Company Policies |
|
|
243 | (14) |
|
UNIT 6 Business Operations: Financial Issues |
|
|
257 | (92) |
|
Section A: Financial Reports: Earnings, Transparency, and Management |
|
|
259 | (62) |
|
Earnings Management: The Ethical Issues Remain |
|
|
259 | (4) |
|
Chainsaw Al and the Ethics of Materiality in Financial Reporting |
|
|
263 | (7) |
|
|
270 | (3) |
|
MiniScribe and the Auditors |
|
|
273 | (3) |
|
Finova and the Loan Write-Off |
|
|
276 | (5) |
|
|
281 | (3) |
|
Overstated Earnings: Bausch & Lomb |
|
|
284 | (2) |
|
Enron---The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity |
|
|
286 | (12) |
|
WorldCom: The Little Company That Couldn't After All |
|
|
298 | (17) |
|
Arthur Andersen: A Fallen Giant |
|
|
315 | (6) |
|
Section B: Personal Ambition and Hubris |
|
|
321 | (28) |
|
Jonathan Lebed: The Middle School Tycoon |
|
|
321 | (2) |
|
The Inside Tract: Dan Dorfman |
|
|
323 | (2) |
|
Martha Stewart: Not Such a Good Thing |
|
|
325 | (4) |
|
Dennis Kozlowski: Tyco and the $6,000 Shower Curtain |
|
|
329 | (10) |
|
Nortel: Restatements during Restatements of Earnings |
|
|
339 | (1) |
|
Compensation-Fueled Dishonesty: Fraud to Get Results |
|
|
340 | (5) |
|
|
345 | (4) |
|
UNIT 7 Business Operations: Workplace Safety Risks, Systems, and International Operations |
|
|
349 | (84) |
|
Section A: Conflicts between the Corporation's Ethics and Business Practices in Foreign Countries |
|
|
350 | (20) |
|
Why an International Code of Ethics Would Be Good for Business |
|
|
350 | (5) |
|
|
355 | (1) |
|
The Taboo of Women in Management |
|
|
356 | (2) |
|
The Ethics of Business in China and Business Ethics in China |
|
|
358 | (4) |
|
The Adoption Agency and Senor Jose's Fees |
|
|
362 | (1) |
|
Salt Lake City, the Olympics, and Bribery |
|
|
363 | (7) |
|
Section B: Workplace Safety |
|
|
370 | (23) |
|
|
370 | (3) |
|
Electromagnetic Fields: Exposure for Workers and Customers |
|
|
373 | (7) |
|
Johns-Manville and the Asbestos Exposure |
|
|
380 | (7) |
|
|
387 | (2) |
|
|
389 | (4) |
|
Section C: Plant Closures and Downsizing |
|
|
393 | (5) |
|
Aaron Feuerstein and Malden Mills |
|
|
393 | (2) |
|
GM Plant Closings and Efforts at Outplacement |
|
|
395 | (3) |
|
Section D: Environmental Issues |
|
|
398 | (12) |
|
Herman Miller and Its Rain Forest Chairs |
|
|
398 | (2) |
|
|
400 | (7) |
|
The Death of the Great Disposable Diaper Debate |
|
|
407 | (3) |
|
Section E: Purchasing: Conflicts and Bribery |
|
|
410 | (23) |
|
JCPenney and Its Wealthy Buyer |
|
|
410 | (2) |
|
Cars for Cars: Honda Executives' Allocation System |
|
|
412 | (1) |
|
Frozen Coke and Burger King and the Richmond Rigging |
|
|
413 | (4) |
|
Perks for the Good Doctors |
|
|
417 | (1) |
|
The Analyst Who Needed a Preschool |
|
|
418 | (4) |
|
Ford, Firestone, and the Rolling Explorer |
|
|
422 | (11) |
|
UNIT 8 Business and Its Competition |
|
|
433 | (48) |
|
Section A: Advertising Content |
|
|
434 | (14) |
|
Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry |
|
|
434 | (7) |
|
Alcohol Advertising: The College Focus |
|
|
441 | (2) |
|
The Obligation to Screen? The Obligation to Reject: Soldier of Fortune Classifieds |
|
|
443 | (3) |
|
|
446 | (2) |
|
Section B: Appropriation of Others' Ideas |
|
|
448 | (6) |
|
|
448 | (1) |
|
The Little Intermittent Windshield Wiper and Its Little Inventor |
|
|
449 | (2) |
|
V-A-N-N-A: It Belongs to Me |
|
|
451 | (1) |
|
Copyrights, Songs, and Charity |
|
|
451 | (3) |
|
|
454 | (6) |
|
Archer Daniels Midland: A Giant in Grain |
|
|
454 | (2) |
|
Sotheby's and Christie's: The No-Auction Prices |
|
|
456 | (4) |
|
Section D: Competitors, the Playing Field, and Competition |
|
|
460 | (9) |
|
Slotting: Facilitation, Costs, or Bribery? |
|
|
460 | (6) |
|
Mr. Gates: Genius and Fierce Competitor |
|
|
466 | (3) |
|
Section E: Business and Its Shareholders |
|
|
469 | (12) |
|
|
469 | (5) |
|
Shareholder Proposals and Corporate Governance |
|
|
474 | (7) |
|
UNIT 9 Business and Its Product |
|
|
481 | (46) |
|
Section A: Contract Relations |
|
|
482 | (21) |
|
Intel and Pentium: What to Do When the Chips Are Down |
|
|
482 | (3) |
|
|
485 | (4) |
|
|
489 | (5) |
|
Sears and High-Cost Auto Repairs |
|
|
494 | (6) |
|
Magazine Contests: The Disclosure of Odds |
|
|
500 | (1) |
|
McDonald's and the Disappearing Dodge Viper Game Pieces |
|
|
501 | (2) |
|
Section B: Product Safety |
|
|
503 | (17) |
|
Tylenol: The Product and Its Packaging Safety |
|
|
503 | (3) |
|
Ford and Its Pinto and GM and Its Malibu: The Repeating Exploding Gas Tank Problem |
|
|
506 | (7) |
|
|
513 | (4) |
|
E. coli, Jack-in-the-Box, and Cooking Temperatures |
|
|
517 | (3) |
|
Section C: Product Social Issues |
|
|
520 | (7) |
|
|
520 | (1) |
|
Rock Music Warning Labels |
|
|
521 | (3) |
|
|
524 | (3) |
|
UNIT 10 Business and Government |
|
|
527 | (24) |
|
Section A: Government Employees |
|
|
528 | (14) |
|
|
528 | (1) |
|
The Fireman and His Family |
|
|
529 | (1) |
|
Commodities, Conflicts, and Clintons |
|
|
529 | (2) |
|
The Secretary of Agriculture, Chicken Processors, and Football Skybox Seats |
|
|
531 | (5) |
|
The City Council Member with Clout |
|
|
536 | (1) |
|
IRS Employees and Sensitive Data |
|
|
537 | (1) |
|
The Generous and Profitable Foundation Board |
|
|
538 | (2) |
|
One Foot in Government and the Other in the Private Sector |
|
|
540 | (2) |
|
Section B: Government Contracts |
|
|
542 | (6) |
|
Stanford University and Government Overhead Payments |
|
|
542 | (3) |
|
Casino Leases and the County Supervisor |
|
|
545 | (1) |
|
Bids, Employees, and Conflicts |
|
|
546 | (1) |
|
Government Pricing and Finding a Way around It |
|
|
547 | (1) |
|
Section C: Government Responsibilities |
|
|
548 | (3) |
|
Orange County: Derivative Capital of the United States |
|
|
548 | (2) |
|
|
550 | (1) |
|
UNIT 11 Ethics and Nonprofits |
|
|
551 | (8) |
|
Section A: Ethics and Nonprofits |
|
|
552 | (7) |
|
Giving and Spending the United Way |
|
|
552 | (2) |
|
New Era---If It Sounds Too Good to Be True, It Is Too Good to Be True |
|
|
554 | (4) |
|
The Red Cross, New York, and Ground Zero |
|
|
558 | (1) |
Business Discipline Index |
|
559 | (10) |
Product/Company/Individuals/Subject Index |
|
569 | (20) |
Topic Index |
|
589 | |