Business Ethics Case Studies and Selected Readings

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Edition: 5th
Format: Paperback
Pub. Date: 2005-05-09
Publisher(s): South-Western College/West
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Summary

Learn to apply ethics in a business setting with BUSINESS ETHICS: CASE STUDIES AND SELECTED READINGS! A combination of both short and long cases, readings, hypothetical situations, and up-to-the-moment current, ongoing, and real ethical dilemmas provide you with an extremely well-rounded picture of the importance and pervasiveness of ethical decision making in business.

Table of Contents

Preface xi
Introduction xix
UNIT 1 Foundations of Ethics: Virtue and Values
1(36)
Section A: Defining Ethics
2(15)
What Are Ethics?
2(7)
The Types of Ethical Dilemmas
9(4)
How We Avoid Ethical Dilemmas
13(4)
Section B: Resolving Ethical Dilemmas
17(20)
Some Simple Tests for Resolving Ethical Dilemmas
17(5)
Pressure and Temptation: The Parable of the Sadhu
22(7)
Trying Out Your Ethics Skills
29(1)
The Movie Ticket
30(1)
The All-You-Can-Eat Buffet
30(1)
Puffing Your Resume
31(2)
Radar Detectors
33(1)
The Ethics of Looking Busy
34(1)
Cell Phone Alibis
34(1)
Travel Expenses: A Chance for Extra Income
35(1)
Do Cheaters Prosper?
36(1)
UNIT 2 Foundations of Business Ethics: Virtue, Values, and Business
37(24)
Section A: Defining Business Ethics
38(17)
What Is Business Ethics?
38(1)
The Areas of Ethical Challenges
39(2)
Business Ethics and the Role of the Corporation
41(2)
The Ethics of Responsibility
43(1)
Is Business Bluffing Ethical?
44(11)
Section B: Resolution of Business Ethics Dilemmas
55(6)
Trying Out the Models and a Resolution Approach
55(1)
Boeing and the Recruiting of the Government Purchasing Agent
56(2)
The Rigged Election
58(1)
The Loan Officer and the Debtor
59(2)
UNIT 3 Foundations of Business Ethics: What Is the Role of Business in Society? Shareholders vs. Stakeholders
61(60)
Section A: The Role of Business in Society
62(20)
The Social Responsibility of Business Is to Increase Its Profits
63(6)
A Stakeholder Theory of the Modern Corporation
69(6)
Appeasing Stakeholders with Public Relations
75(1)
A Combination of Ethics, Law, Capitalism, and Economics: The Coase Theorem
76(4)
Principles of Social Responsibility in Business
80(2)
Section B: Applying Social Responsibility and Stakeholder Theory
82(39)
Schools of Thought on Social Responsibility
82(2)
SUVs, the Environment, Safety, and Stakeholders
84(9)
Ice-T, the Body Count Album, and Shareholder Uprisings
93(6)
Guns 'n Social Responsibility
99(11)
Shock Jock: Howard Stern
110(2)
Dayton-Hudson and Its Contributions to Planned Parenthood
112(1)
Bayer, Anthrax, Cipro Patents, and Half-Price
113(5)
The Chicago Inner-City School Experiment
118(3)
UNIT 4 Individuals, Individual Values, and the Business Organization
121(32)
Section A: Trust and Employment
123(19)
The Moving Line
123(1)
General Motors, Volkswagen, and the Traveling Executive
124(2)
Boeing and the Employees Who Brought the Documents with Them
126(4)
The Sale of Sand to the Saudis
130(1)
The Compliance Officer Who Strayed
131(2)
Espionage and Job-Hopping
133(1)
The Glowing Recommendation
134(1)
The Ethics of Confrontation
135(7)
Section B: Taking Advantage
142(11)
Napster: The Ethics of Peer-to-Peer File Sharing
142(5)
Nestle Infant Formula
147(6)
UNIT 5 Individual Rights and the Business Organization
153(104)
Section A: Corporate Due Process
154(5)
Ann Hopkins, Price Waterhouse, and the Partnership
154(5)
Section B: Employee Screening
159(2)
Post-9/11 Security Screening
159(2)
Section C: Employee Privacy
161(13)
Employee and Technology Privacy: Is the Boss Spying?
161(8)
The Athlete Role Model
169(1)
Private Parts and Public Life: Screening Out Employees Who Misbehave: Janet Jackson and CBS
170(2)
Drug Testing of Employees
172(2)
Section D: Sexual Harassment
174(7)
Seinfeld in the Workplace
174(2)
Hooters: More Than a Waitress?
176(1)
Navy Top Guns and Sexual Harassment
177(4)
Section E: Diversity, Equal Employment, and Affirmative Action
181(23)
The Benefits of Diversity: Doug Daft, CEO of Coca-Cola, Inc
181(5)
On-the-Job Fetal Injuries
186(2)
Denny's: Discriminatory Service with a Smile
188(3)
Texaco: The Jelly Bean Diversity Fiasco
191(11)
Hunter Tylo: Pregnancy Is Not a BFOQ
202(2)
Section F: Whistle-Blowing
204(32)
The Options for Whistle-Blowers
204(1)
Beech-Nut and the No-Apple-Juice Apple Juice
204(7)
NASA and the Space Shuttle Booster Rockets
211(4)
Dow Corning and the Silicone Implants: Questions of Safety and Disclosure
215(11)
The Teacher with Tough Standards: Honesty
226(3)
On Plagiarism
229(2)
The Changing Time Cards
231(1)
Harvard Business Review and the Welch Interview
232(4)
Section G: Employee Rights
236(21)
Cheap Labor: Children, Sweatshops, Human Rights, and the Fifty-Hour Work Week
236(7)
Human Rights Declarations and Company Policies
243(14)
UNIT 6 Business Operations: Financial Issues
257(92)
Section A: Financial Reports: Earnings, Transparency, and Management
259(62)
Earnings Management: The Ethical Issues Remain
259(4)
Chainsaw Al and the Ethics of Materiality in Financial Reporting
263(7)
Creative Medical Billing
270(3)
MiniScribe and the Auditors
273(3)
Finova and the Loan Write-Off
276(5)
Phar-Mor Earnings
281(3)
Overstated Earnings: Bausch & Lomb
284(2)
Enron---The CFO, Conflicts, and Cooking the Books with Natural Gas and Electricity
286(12)
WorldCom: The Little Company That Couldn't After All
298(17)
Arthur Andersen: A Fallen Giant
315(6)
Section B: Personal Ambition and Hubris
321(28)
Jonathan Lebed: The Middle School Tycoon
321(2)
The Inside Tract: Dan Dorfman
323(2)
Martha Stewart: Not Such a Good Thing
325(4)
Dennis Kozlowski: Tyco and the $6,000 Shower Curtain
329(10)
Nortel: Restatements during Restatements of Earnings
339(1)
Compensation-Fueled Dishonesty: Fraud to Get Results
340(5)
The Ethics of Bankruptcy
345(4)
UNIT 7 Business Operations: Workplace Safety Risks, Systems, and International Operations
349(84)
Section A: Conflicts between the Corporation's Ethics and Business Practices in Foreign Countries
350(20)
Why an International Code of Ethics Would Be Good for Business
350(5)
Product Dumping
355(1)
The Taboo of Women in Management
356(2)
The Ethics of Business in China and Business Ethics in China
358(4)
The Adoption Agency and Senor Jose's Fees
362(1)
Salt Lake City, the Olympics, and Bribery
363(7)
Section B: Workplace Safety
370(23)
The Regulatory Cycle
370(3)
Electromagnetic Fields: Exposure for Workers and Customers
373(7)
Johns-Manville and the Asbestos Exposure
380(7)
Domino's Pizza Delivers
387(2)
Cell Phones
389(4)
Section C: Plant Closures and Downsizing
393(5)
Aaron Feuerstein and Malden Mills
393(2)
GM Plant Closings and Efforts at Outplacement
395(3)
Section D: Environmental Issues
398(12)
Herman Miller and Its Rain Forest Chairs
398(2)
Exxon and Alaska
400(7)
The Death of the Great Disposable Diaper Debate
407(3)
Section E: Purchasing: Conflicts and Bribery
410(23)
JCPenney and Its Wealthy Buyer
410(2)
Cars for Cars: Honda Executives' Allocation System
412(1)
Frozen Coke and Burger King and the Richmond Rigging
413(4)
Perks for the Good Doctors
417(1)
The Analyst Who Needed a Preschool
418(4)
Ford, Firestone, and the Rolling Explorer
422(11)
UNIT 8 Business and Its Competition
433(48)
Section A: Advertising Content
434(14)
Joe Camel: The Cartoon Character Who Sold Cigarettes and Nearly Felled an Industry
434(7)
Alcohol Advertising: The College Focus
441(2)
The Obligation to Screen? The Obligation to Reject: Soldier of Fortune Classifieds
443(3)
Hollywood Ads
446(2)
Section B: Appropriation of Others' Ideas
448(6)
Ragu Thick and Zesty
448(1)
The Little Intermittent Windshield Wiper and Its Little Inventor
449(2)
V-A-N-N-A: It Belongs to Me
451(1)
Copyrights, Songs, and Charity
451(3)
Section C: Pricing
454(6)
Archer Daniels Midland: A Giant in Grain
454(2)
Sotheby's and Christie's: The No-Auction Prices
456(4)
Section D: Competitors, the Playing Field, and Competition
460(9)
Slotting: Facilitation, Costs, or Bribery?
460(6)
Mr. Gates: Genius and Fierce Competitor
466(3)
Section E: Business and Its Shareholders
469(12)
Executive Compensation
469(5)
Shareholder Proposals and Corporate Governance
474(7)
UNIT 9 Business and Its Product
481(46)
Section A: Contract Relations
482(21)
Intel and Pentium: What to Do When the Chips Are Down
482(3)
Hidden Car Rental Fees
485(4)
Thinning Diet Industry
489(5)
Sears and High-Cost Auto Repairs
494(6)
Magazine Contests: The Disclosure of Odds
500(1)
McDonald's and the Disappearing Dodge Viper Game Pieces
501(2)
Section B: Product Safety
503(17)
Tylenol: The Product and Its Packaging Safety
503(3)
Ford and Its Pinto and GM and Its Malibu: The Repeating Exploding Gas Tank Problem
506(7)
ATVs: Danger on Wheels
513(4)
E. coli, Jack-in-the-Box, and Cooking Temperatures
517(3)
Section C: Product Social Issues
520(7)
The Mommy Doll
520(1)
Rock Music Warning Labels
521(3)
Stem-Cell Research
524(3)
UNIT 10 Business and Government
527(24)
Section A: Government Employees
528(14)
A Club in My Name
528(1)
The Fireman and His Family
529(1)
Commodities, Conflicts, and Clintons
529(2)
The Secretary of Agriculture, Chicken Processors, and Football Skybox Seats
531(5)
The City Council Member with Clout
536(1)
IRS Employees and Sensitive Data
537(1)
The Generous and Profitable Foundation Board
538(2)
One Foot in Government and the Other in the Private Sector
540(2)
Section B: Government Contracts
542(6)
Stanford University and Government Overhead Payments
542(3)
Casino Leases and the County Supervisor
545(1)
Bids, Employees, and Conflicts
546(1)
Government Pricing and Finding a Way around It
547(1)
Section C: Government Responsibilities
548(3)
Orange County: Derivative Capital of the United States
548(2)
Cars and Conflicts
550(1)
UNIT 11 Ethics and Nonprofits
551(8)
Section A: Ethics and Nonprofits
552(7)
Giving and Spending the United Way
552(2)
New Era---If It Sounds Too Good to Be True, It Is Too Good to Be True
554(4)
The Red Cross, New York, and Ground Zero
558(1)
Business Discipline Index 559(10)
Product/Company/Individuals/Subject Index 569(20)
Topic Index 589

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