Bureaucracy : What Government Agencies Do and Why They Do It
by Wilson, James Q.Edition: Reprint
Format: Paperback
Pub. Date: 1991-01-30
Publisher(s): Basic Books
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Summary
Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.
Author Biography
James Q. Wilson is James Collins professor of management and public policy at UCLA. Winner of the 1990, James Madison Award of the American Political Science Association, he is also the author of Moral Sense and Moral Judgement.
Table of Contents
| Preface to the New Edition | p. ix |
| Notes | p. xvi |
| Preface | p. xvii |
| Acknowledgments | p. xxi |
| Organizations | p. 1 |
| Armies, Prisons, Schools | p. 3 |
| Organization Matters | p. 14 |
| Operators | p. 29 |
| Circumstances | p. 31 |
| Conclusions | p. 48 |
| Beliefs | p. 50 |
| Conclusions | p. 70 |
| Interests | p. 72 |
| Conclusions | p. 88 |
| Culture | p. 90 |
| Managers | p. 111 |
| Constraints | p. 113 |
| People | p. 137 |
| Conclusions | p. 153 |
| Compliance | p. 154 |
| Summary: Achieving Compliance | p. 174 |
| Executives | p. 177 |
| Turf | p. 179 |
| Conclusions | p. 195 |
| Strategies | p. 196 |
| Conclusions | p. 217 |
| Innovation | p. 218 |
| Context | p. 233 |
| Congress | p. 235 |
| Appendix: Congressional Dominance: a Closer Look | p. 254 |
| Presidents | p. 257 |
| Courts | p. 277 |
| National Differences | p. 295 |
| Change | p. 313 |
| Problems | p. 315 |
| Conclusions | p. 331 |
| Rules | p. 333 |
| Markets | p. 346 |
| Conclusions | p. 363 |
| Bureaucracy and the Public Interest | p. 365 |
| Notes | p. 379 |
| Index | p. 409 |
| Subject Index | p. 418 |
| Table of Contents provided by Publisher. All Rights Reserved. |
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